Our system works off of WP-CLI and it looks like something triggered an issue after the latest update with how our system communicates with WordPress sites. We are working together with the WordPress.org team to improve the reliability of our system. As such, we are performing system wide changes in our Datacenters for FrogDen the GlowFrog Hosting client area during the following scheduled maintenance window:
Start Time: 2020-11-03 11:00:00 UTC End Time: 2020-11-03 15:00:00 UTC
We are scheduling this maintenance window during off-peak times to maintain our ideal hosting environment.
We want to complete this upgrade as soon as possible to ensure key features of our WordPress management platform remain fully functional as this issue affects the core functionality of our WordPress administration and management tool for our clients inside of WordPress Manager. Our engineers make every effort to minimize system impact; however, FrogDen may be unreachable for some, or all, of the scheduled maintenance window as we perform the upgrades. We are also taking this time to review our clients sites for any resulting communication errors with our CLI.
Client sites will not be affected and will still be available online. cPanel access will still also be available via yourdomain.com/cPanel and by logging in with your cPanel user name and password. If you aren't sure of what your cPanel username and password is you may contact support for further assistance gaining direct access to your cPanel account.
You can still reach your WordPress site dashboard directly by going to: your-domain.com/wp-admin and logging in with your WordPress user name and password during this maintenance window.
There will be no billing penalties for late or missed payments during the maintenance window.
Thank you for your patience and understanding while we work to complete these upgrades.